I received the product super quick and was pleased to receive it well packaged. I didn't have to worry at all about scratches or if anything would be torn so if you're having it delivered you have little worries here. All the frames and legs were carefully protected.
First thing I want to mention. Don't be deceived like I was, this chair is larger than it looks! I didn't really understand how big it was when I saw the dimensions of 22"W x 23"D x 34"H. I'm a below average size/height person so it's huge for me. I could sit cross legged in it comfortably. The arms do get in the way a little but I can sit at an angle and it's no problem then. So beware, if you're interested, make sure you know its dimensions!